Thank you for being part of the Royallsmm community. At Royallsmm ("we," "us," or "our"), we are committed to protecting your personal information and ensuring your privacy rights. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please contact us at email [email protected].

When you visit our website (https://royallsmm.com, the "Website") or use any of our services (the "Services," which include the Website), you trust us with your personal information. We take your privacy seriously and aim to explain clearly what information we collect, how we use it, and your rights in relation to it. Please take some time to read through this notice carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue using our Services immediately.

This privacy notice applies to all information collected through our Services, including related services, sales, marketing, or events.

What Information Do We Collect?
Will Your Information Be Shared With Anyone?
Do We Use Cookies and Other Tracking Technologies?
How Long Do We Keep Your Information?
How Do We Keep Your Information Safe?
Do We Collect Information From Minors?
What Are Your Privacy Rights?
Controls for Do-Not-Track Features
Do California Residents Have Specific Privacy Rights?
Do We Make Updates to This Notice?
How Can You Contact Us About This Notice?
How Can You Review, Update, or Delete the Data We Collect From You?

1. What Information Do We Collect?

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you interact with our Services, such as:

Expressing interest in obtaining information about us or our products and Services.
Participating in activities on the Website (e.g., posting messages in forums, entering competitions, contests, or giveaways).
Contactingusdirectly.

The personal information we collect may include:

Names, email addresses, phone numbers, billing addresses, and other contact details.
Paymentinformation (ifapplicable).
Any other information you choose to provide.

All personal information you provide must be accurate, complete, and up-to-date. Please notify us promptly if any changes occur.

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Website. Thisincludestechnicaldatasuchas:

InternetProtocol (IP) address
Browsertypeandversion
Device characteristics and operating system
Languagepreferences
ReferringURLs
Usage patterns and interaction data

This information is primarily used to maintain the security and operation of our Website, as well as for internal analytics and reporting purposes.

We also use cookies and similar tracking technologies to enhance your experience. For more details, see our Cookie Policy at https://royallsmm.com/cookie-policy.

2. Data We Collect

2.1. Data You Provide:

Name, email, phone number;
Order details (e.g., SEO requirements);
Payment details (processed via PayPal: transaction ID, email).
For Enhanced Conversions: When you complete a conversion action (such as submitting a form), we collect and hash (using SHA-256 algorithm) the information you provide (such as email address) to improve the accuracy of our advertising conversion measurement. The hashed data is sent to Google Ads to match with Google accounts for attribution purposes.

2.2. AutomaticallyCollectedData:

IP address, device type, geolocation;
Cookies (seeSection 5);
Analytics data (Google Analytics, Meta Pixel).
Advertising data: We use Google Ads and Enhanced Conversions to track conversions and optimize ad performance.
User-ID: As part of Google Analytics, we use User-ID technology, which assigns a unique, anonymous identifier to your interaction with the site. This identifier does not contain any personal information and is used to analyze user behavior on multiple devices and sessions without transmitting personally identifiable information to Google Analytics.

3. Do We Use Cookies and Other Tracking Technologies?

We may use cookies and similar tracking technologies (e.g., web beacons, pixels) to access or store information. These tools help improve functionality, personalize your experience, and analyze usage trends. For detailed information, refer to our Cookie Policy at https:/ig.digital-agency.website/cookie-policy.

3.2. Data Sharing:

We do not share your data with third parties except:
- Payment processors (PayPal);
- IT and hosting providers (under NDAs);
- Legal authorities (upon lawful request).
- Google LLC for Enhanced Conversions: We share hashed, non-identifiable data with Google Ads solely for conversion tracking and optimization purposes in accordance with Google's Privacy Policy.
- Google LLC for Analytics: We transfer data, including anonymous identifiers (such as User-IDs and Cookie identifiers), to Google Analytics to analyze website usage and track the effectiveness of advertising campaigns.

4. How Long Do We Keep Your Information?

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy notice, unless a longer retention period is required by law. Typically, we will not keep your data for more than 2 years.

If we no longer need your information for legitimate business purposes, we will either delete it or anonymize it. In cases where deletion is not feasible (e.g., due to backup archives), we will securely isolate the data until deletion becomes possible.

5. Cookies and Analytics

5.1. Cookie Usage:

Essential: For order processing and authentication.
Analytical: Google Analytics for traffic analysis.
Advertising: Disabled by default (used only with consent).
Disable cookies via browser settings (instructions).
Opt out of ad tracking via Google Ads Settings.
Data portability (Article 20);
Withdraw consent (email [email protected]).
Data portability (Article 20);
Lodge complaints with a supervisory authority (e.g., EDPB).
Identifiers: We use technologies such as cookies and User-IDs to collect analytical data and provide a personalized user experience.

6. Do We Collect Information From Minors?

We do not knowingly collect or solicit personal information from individuals under the age of 18 . By using our Website, you represent that you are at least 18 years old or that you are the parent/guardian of such a minor and consent to their use of the Website.

If we discover that personal information has been collected from users under 18, we will deactivate the account and take reasonable steps to delete the data. If you believe we may have collected data from someone under 18, please contact us at [email protected].

7. What Are Your Privacy Rights?

Depending on your region, you may have certain rights under applicable data protection laws, including:

Request access to and obtain a copy of your personal information.
Request corrections or deletions of inaccurate information.
Restrict processing of your personal information.
Request data portability (if applicable).
Object to processing in certain circumstances.

To exercise these rights, please contact us using the details below. We will review and act upon your request in accordance with applicable laws.

If we rely on your consent to process personal information, you can withdraw it at any time. Note that withdrawal does not affect prior lawful processing.

Residents of the European Economic Area (EEA), UK, or Switzerland may file complaints with their local data protection authorities:

EEA/UK: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm
Switzerland: https://www.edoeb.admin.ch/edoeb/en/home.html

For opting out of interest-based advertising, visit https://www.aboutads.info/choices/.

More details are available in our Cookie Policy at https://royallsmm.com/cookie-policy.

8. Controls for Do-Not-Track Features

Most web browsers and mobile operating systems include a "Do Not Track" (DNT) feature. However, there is currently no standardized technology for recognizing or implementing DNT signals. As such, we do not respond to DNT browser settings. If a standard is adopted in the future, we will update this notice accordingly.

9. Do California Residents Have Specific Privacy Rights?

Yes, California residents enjoy additional privacy protections under state law. Under California Civil Code Section 1798.83 ("Shine the Light" law), you can request information about categories of personal data disclosed to third parties for direct marketing purposes. To submit such a request, please contact us at email: [email protected]

Additionally, if you are under 18, reside in California, and have a registered account, you can request removal of publicly posted content. Please include your email address and confirm your residency in California. While we will ensure the content is no longer publicly displayed, complete removal from backups may not always be possible.

10. Do We Make Updates to This Notice?

We may update this privacy notice periodically to remain compliant with relevant laws. The revised version will be indicated by an updated "Revised" date and will take effect immediately upon publication. If significant changes occur, we may notify you via prominent notices on the Website or direct communication.

We encourage you to review this notice regularly to stay informed about how we protect your information.

11. How Can You Contact Us About This Notice?

If you have questions, comments, or concerns about this privacy notice, please reach out to us:

Email: [email protected]
Postal Address: 600 Congress Ave, Austin, TX 7870, United States

12. How Can You Review, Update, or Delete the Data We Collect From You?

In accordance with applicable law, you may have the right to request access to, update, or delete your personal information. To do this, please send us an email request [email protected] specifying the data and what you want to do.

Attachments

Termsof Service
Refund Policy

ComplianceNotes:

GDPR: Articles 13-14 (transparency), Article 5 (storage minimization).
CCPA: Sections 1798.100-1798.199 (consumer rights).
Google Ads Enhanced Conversions: Compliant with Google's data protection requirements and hashing standards.
Google Analytics: Complies with the Terms of Use of Google Analytics, including the prohibition on the transfer of personally identifiable information and the disclosure of information about the use of identifiers (such as User-ID) in this Privacy Policy.

Privacy Policy